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¿Not as described? You can return the product

Return policies for your purchases

Products can be returned free of charge in the event of a problem, malfunction or inconsistency with their description.

In any other case, where the buyer regrets for reasons beyond VizzioLand’s control, requests for refunds are not accepted. Digital items can not be returned.

What are the requirements for returning a product?


Time of coverage to return a product

Product condition

You have 24 hours from the time it arrives to return it (only if it has a problem).

– It must not have any modifications or alterations.

– If it is a digital account, it must be without passwords that prevent its use.

Can I get a replace?

Yes, we can also send a replacement product in the event of a faulty product.

When and where do I get my refund?

You will receive the refund to the same payment method you used to complete your purchase. Refunds cannot be deposited to an alternative payment method.

¿Can I request a refund?


You can request a refund if the item you acquired does not match its description or has a problem from our side.


You can NOT request a refund if you suddenly got cold feet or didn’t read product information before buying it. Digital products can’t be returned after being revealed to the customer.

If the item is not as described or faulty, then

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The functionality of the product is fully covered.

About SSL certificate and payment security

Secure Payment SSL Encryption

We take all reasonable steps to protect our customers’ personal information from loss, misuse and alteration. We use encryption technology whenever we receive and transfer your personal information on our site.

When you view a page requesting personal information, the URL in the address bar at the top of your browser will begin with “https”. This indicates that your transaction session is secured through Secure Sockets Layer (SSL). Note that some browsers do not display the full URL. In this case, click in the URL address field and use the left arrow to navigate to the beginning of that field.

If you are viewing a web page requesting personal information on our website that does not begin with “https”, please contact VizzioLand at 51922637018 to complete your purchase.